WhatsApp or website: where should your ad send people?

Both work. The right choice depends on what you sell and how quickly you can reply.

Send people to WhatsApp when

• Customers usually have questions before buying (size, price, delivery).
• You sell something that needs trust, like health or beauty products.
• You can reply within minutes.

Send people to an order page when

• The product is simple and the price is clear.
• You want buyers to order without waiting for a reply.
• You run a lot of ads and cannot chat with everyone.

A simple way to decide

Try both with the same small budget for a few days. Compare the cost of a confirmed order, not the cost of a click.

Whichever you pick

• Reply fast. Slow replies lose buyers.
• Make the next step obvious.
• Track orders so you know which ad brought them.