Refund and Cancellation Policy

Revora is operated by Pip install -AI Technologies (RC 8553896), Faith Bible Church, Akobo, Ibadan, Nigeria. Prices are in naira and are shown on our pricing section.

1. Monthly subscriptions

• Subscriptions are paid in advance for one month.
• Cancelling: you can stop your subscription at any time by emailing hello@pipinstallsofi.com or messaging +234 810 461 1794. It will not renew, and you keep access until the end of the month you already paid for.
• Refunds: the month already paid for is not refunded once you have used the service. We will refund in full if you were charged by mistake or twice, or if we were unable to provide the service you paid for. Please tell us within 7 days of the payment.

2. One-time ads setup service (₦25,000)

• Fully refunded if you ask before we have started work on your account.
• Once work has started, the fee is not refunded, unless we fail to deliver what was agreed, in which case it is refunded.

3. Money that is not ours

• Ad spend: money paid to Meta (Facebook) for ads is governed by Meta's terms and cannot be recovered by us.
• Customer payments collected into a seller's virtual account belong to that seller. Refunds to a seller's customer are the seller's responsibility.
• Unspent balance you put in a Revora wallet is returned to you on request, to the account it came from, within 7 working days.

4. How a refund is paid

Approved refunds go back to the original payment method (or bank account) within 7 working days. Bank or payment-provider delays can add a few days.

5. Contact

Email hello@pipinstallsofi.com or call/WhatsApp +234 810 461 1794. Please include the email on your account and the payment reference.